Resource management solution for IT service firms
Teambook, your ally in the management of your IT resources.
IT teams are always in demand. Whether you’re working for in-house teams or major clients, accurate resource planning is essential. Monitor your team’s capacity, allocate work strategically and keep IT projects on track.
Time is money
Teambook enables you to increase billable hours and/or utilisation rate/productivity.
Now you can monitor the working hours of your IT teams more effectively, and in less time!
Many IT service providers trust Teambook!
Don't take our word for it
Improve your financials
Teambook helps you improve your IT company’s financial margin and ensure the long-term future of your business. Teambook gives you the ability to closely monitor financial progress while having constant visibility of your staff’s workload and time spent on different client projects. This allows you to make informed decisions, maximize the efficiency of your business and optimize your resources for solid financial growth.
Synchronisation everyone's calendars
By synchronising your company’s electronic calendars, you can plan your activities according to the existing allocations and availability of each member of your team. All you have to do is connect your external calendars and get a single view of the whole team’s availability, all in one place. Schedules are automatically updated online, in real time, making it much easier to collaborate with your colleagues. With this feature, scheduling is easier than ever!
Share the planning with your customers
Teambook makes it possible to manage and centralise project and customer details in one convenient place. This makes it possible to share this planning and information with the customer. This greatly improves the efficiency of exchanges and productivity. Communicate transparently with your customers.
Integrate your digital tools
As an IT services provider, your resources are more than used to using digital project management tools and many others. So they’ll quickly feel at ease, and your IT services company’s productivity will clearly reap the benefits!
Schedule remote teams
Managing project resources working remotely becomes easy thanks to a resource management tool such as Teambook. It enables you to keep an overview of your resources, whether they are located locally or remotely, and to allocate them efficiently. You can monitor their availability, skills and workloads, and assign them to the appropriate projects as required. Communication is simplified thanks to the tool’s integrated collaboration features.
Case study
Outsourcing Business Unit22 employees
Issues
Lack of medium- to long-term capacity planning. According to Dominique F, our customer, « We’re running behind the business ».
The solution 
Dominique F, head of the « outsourcing » Business Unit, has a team of 22 employees dedicated to 38 customers whose needs are growing (cybersecurity, EDM, etc.). Although the tasks are relatively predictable, and so is the allocation of staff to customers, recent strong growth and staff changes (maternity leave, holidays, hirings and departures) make it very uncomfortable to keep track on an Excel file. It is never up to date and is taken less and less seriously by staff.
With the implementation of capacity management in Teambook, coupled with the definition of skills by tags, the team manager has been able to determine the exact needs of current and future projects. These needs are set against the skills available, as well as existing capacity. This has made it possible to rebalance team management according to certain under-utilised skills and staff growth plans, and also to launch specific recruitment within a clear timeframe set by the ‘hot’ projects coming up in the next few months.
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FAQ
The use of resource management software offers many advantages to IT service providers. It optimises the use of available resources, improves project planning and coordination, tracks the progress of tasks and deadlines, facilitates collaboration between teams, and provides real-time visibility of project performance and costs.
Resource management software for IT service providers should offer a range of essential functionalities. These include planning projects and resources, assigning team members to tasks, monitoring project progress, managing skills and availability, generating reports, managing costs and budgets, and facilitating collaboration between teams. In short, everything Teambook has to offer!
Resource management software promotes collaboration between teams within an IT services company by providing a centralised platform for sharing schedules that are updated in real time. It helps to visualise the workloads of each team member, coordinate activities and dependencies between different projects, facilitate communication and improve decision-making.
Resource management software optimises the use of resources in an IT services company by identifying the skills, availability and workloads of each team member. It facilitates the allocation of the most appropriate resources to each project, avoiding overloads or under-utilisation. This optimises operational efficiency, reduces costs and improves the company’s profitability.
